Pet Owners

Client Center

Frequently Asked Questions

Visit our frequently asked questions page for information about our hours, payment options and hospital admission policy.

Note:  Cancellation Policy Change  in 2023

We are sure you can understand our desire to provide quality care promptly to all of our patients.  When a surgical or dental procedure appointment is missed, it prevents us from offering care to another pet who needs it.  Therefore, a missed surgical appointment charge may be applied starting January 1, 2023.  Please check back for more information.

Concierge Curbside Service

We are happy to continue our curbside service for those clients wishing to remain in their car or outside while their pet is being treated.  Clients are welcome to come inside based on preference and exam room availability.

Please call upon arrival or check-in online and remain outside or in your car until you hear back from our team.

For food and most pre-ordered medication pickups, prepaid orders will be in the vestibule with your name on it.  Please note that we need at least an hour to fill pre-ordered food and medication requests between order and prescription pickup.

Veterinarians serving Highland Park, Lake Bluff, Forest Park IL
Jonathan M
Google Review
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These professionals have been like Angels to our family. They have taken care of our sweet old boy Karma. They have given tirelessly of themselves during the pandemic and I am so happy we found a Vet that I truly trust and appreciate. 10/10 would reccomend!
Charles N
Google Review
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The doctor was very helpful and friendly. He was able to provide me with education about my dog in a very easy to understand manner. The price was great and the location is amazing. I will definitely be taking my dog here while we are stationed in Illinois.
Sarah S
Google Review
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Dr Kordell is a wonderful vet as are the supporting vets, in fact the whole team at this practice are fabulous. I would n’t take my dogs anywhere else.
Stephanie F
Google Review
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Jeff Kordell is the best vet! I have been a pet owner for about two years now. When I first got my dog I went to 7 different vets before a friend told me about AMC. This office is an hour away from my house and is SO worth the drive! The office is very clean and the staff is wonderful. If you are looking for a vet that truly loves animals, look no further!